Effective Date: July 23, 2018

This website is owned and operated by CelloBello, LLC, a Massachusetts limited liability company (“CelloBello,” “we,” “our,” and “us”). This Privacy Policy applies to our website and any mobile applications that post a link to this page (collectively, the “Site”). By accessing our Site, you consent to this Privacy Policy and our Terms of Use,  including our collection, use, and sharing of your information, as described below. If you do not agree to these Terms of Use or our Privacy Policy, please exit our Site. If you have any questions regarding our policies or your use of our Site, please contact us at webmaster@cellobello.org.


Information We Collect
We collect information from you in several ways, including when you choose to share information with us by entering it on our Site, through the postings that you make, and by using automated processes. We also collect information about your transactions with us, such as donations.

Information You Provide to Us
We may ask you and you may choose to provide certain personal information to us, such as your first and last name, e-mail address, credit card number or other payment information, mailing and billing addresses, and telephone number. You may also choose to provide us with information about your gender, marital status, occupation, family or other details. We may collect this information in various places, including account registration forms, during the checkout process when you make a donation, through “contact us” forms, or in other parts of our Site.

In order to make donations on the Site, you will need to provide payment information, such as your credit card or debit card number and expiration date. If you choose to give an online donation, you will be given the option to either submit such payment information through PayPal, or through our fiscal sponsor, Fractured Atlas. Please be aware that CelloBello does not directly collect or store any your payment information. To understand how PayPal collects, processes and stores your payment information, please review the PayPal Privacy Policy; to understand how Fractured Atlas collects, processes and stores your payment information, please review the Fractured Atlas Privacy Policy.

Postings You Make
You may choose to make postings, such as videos, pictures, audio recordings, comments, or other content, on our Site. Any content that you choose to post on our Site, including information about you such as your name, a photo, video, recording or likeness, will be publicly available for viewing and potential use by others. We may use the content that you post for any purposes that we deem appropriate, including advertising, marketing, publicity, and promotional activities, and we may choose whether to attribute such content to you when we use it. For full terms and conditions regarding such postings (sometimes called “user content” or “user-generated content”), please read our Terms of Use.

Automated Information Collection
We may automatically collect certain information when you visit or use our Site. This information may include your IP address (or other unique device identifier, including one that we may assign); certain details about your browser, operating system, and hardware; your location, if available; the URL that referred you to our Site; your activities on our Site, including your preferences; and other logging information, such as the date and time of your visit. We may use a variety of tracking technologies to automatically collect information, such as cookies, web beacons, embedded scripts, browser fingerprinting, GPS, iBeacons, and ETags (or “entity tags”). A cookie (or “locally shared object”) is a data file placed on your device when you visit our site. Your browser, or other software (including Adobe Flash), may allow you to reject or remove cookies, but if you do so, some features of our sites may not work properly, and we may not be able to remember your preferences the next time that you visit. We also use web server logs to collect and store information about Site usage. When you use our mobile applications or visit our sites from a mobile device, like a smartphone, we may also collect additional information from your device, including your location, device identifier, and information about your mobile network.

Analytics Services and Targeted Ads
We use third-party analytics services. These services may track details about your online activities over time and across different sites. These services help us to improve our sites and the products and services that we offer you. These services may also allow us and others to provide you with targeted advertisements or other content that you may be interested in based on your online activities.

How We Use the Information That We Collect
We use the information that we collect from you to process transactions, such as your donations, and to provide you with information that may be of interest to you, such as e-mail newsletters, special offers, or details regarding new lessons, services, or upcoming events. We also use the information that we collect to process your account registration and to enable you to use certain site features. We may also use the information that we collect to customize your experience on our Site, to provide customer support, to enforce our Terms of Use[, and to provide you with content or advertisements that may be of interest to you, as described in the section above on Analytics Services and Targeted Ads.

How and When We Share Information with Third Parties
We may share the information that we collect with third parties for a variety of purposes. For example, we may share information with service providers who assist us in our business operations. We may also share information where required by law or to satisfy any applicable law, regulation, subpoena, government request, or other legal process. We may also share information with third parties, including law enforcement, to protect our Site and to enforce our Terms of Use. We also reserve the right to share the information that we collect with our subsidiaries and affiliates and with any subsequent owner in the event of a merger, consolidation, sale of our assets, or other change in our business.

Co-Branded Areas
We may provide certain parts of our Site in association with third parties, such as promotional partners. These “co-branded areas” will identify the third party. If you choose to use these co-branded areas, we may share your information with the identified third party, and that third party may also collect information from you, in addition to the information that we collect, as described above. You should review the privacy policies of those identified third parties to understand how they collect and use information.

Third-Party Sites & Services

Interactions with Other Sites and Services
Our Site may allow you to use your account from other online services, including social media providers like Facebook and Google. If you use accounts from other services on our Site, those third parties may share information about you with us, and we may share information that we collect with them. Our Site may also include features from third parties that allow you to interact with other online services, including social media. For example, we may use third parties to allow you to send messages, tweets, or make postings on social media sites, like Facebook. If you use these features, then we may share information about you with those third parties, and they may collect additional information. You should review the privacy policies for such third parties to understand how they collect and use information.

Links to Third-Party Sites
Our Site may include links to third-party websites or other online services. We are not responsible for these other sites and services, and they may collect and use information about you. You should review the privacy policies for such third parties before using their sites or services to understand how they collect and use information.

Third-Party Tracking and Do Not Track
Third parties may use tracking technologies in connection with our Site, which may include the collection of information about your online activities over time and across third-party websites. This Privacy Policy does not apply to these third-party technologies because we may not control them and we are not responsible for them. Do Not Track is a technology that enables users to opt out of tracking by websites they do not visit. Currently, we do not monitor or take any action with respect to Do Not Track technology.

Updating Your Information
Our Site may allow you to update the information that we collect from you, such as the contact information that you provide when you register for an account. You may also request that we update your information by sending an e-mail to us at webmaster@cellobello.org. Our Site may also allow you to update your e-mail preferences. If you would prefer not to receive e-mail newsletters or other messages from us, you may use the “unsubscribe” features that are included in such messages or contact us at webmaster@cellobello.org.

How We Protect Your Information
We use commercially reasonable and industry standard security technologies and safeguards to protect the information that we collect and use. We also expect our service providers to protect information in the same manner. However, no data transmission over the Internet, mobile networks, wireless transmission or electronic storage of information can be guaranteed 100% secure. Please note that we cannot guarantee the security of any information you transmit to us.

Transfer of Information to the United States
If you are from a non-U.S. country, please be aware that the personal information you submit, including information provided through our Site, is being sent to a location in the United States. The data protection laws in the United States may differ from those of the country in which you are located, and your personal information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By providing such personal information, you are consenting to (and represent that you have authority to consent to), the transfer of such information to the United States for the uses and purposes described in this Privacy Policy.

If you are from the European Union or the United Kingdom, upon request, free of charge, you have the right to:

  • access and obtain a copy of the personal information we hold about you;
  • obtain information about the purposes for which we process your personal information and the categories of personal information concerned;
  • obtain information on the recipients or categories of recipients (including international recipients) to whom your personal information has been or will be disclosed;
  • transfer of your personal information from us to another data controller;
  • in certain circumstances, erasure of all personal information we hold about you;
  • lodge a complaint to the supervisory authority in your jurisdiction in respect of our collection or use of your personal information;
  • and withdraw your consent to our collection, use, storage, and dissemination of your data at any time.

Please be aware that any request for withdrawal of consent above will not affect the lawfulness of personal information collected, processed, and transferred prior to the date of such withdrawal. You can exercise your right at any time by contacting us in the following ways:

Postal mail: CelloBello, P.O. Box 230621, Boston, MA 02123, United States
Email: webmaster@cellobello.org

Children’s Privacy
Our Site is intended for general audiences, and we do not knowingly seek or collect personal information from children under the age of 18. In accordance with the Child Online Privacy Protection Act, in the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any personal information from or about a child, please contact us at webmaster@cellobello.org.

Privacy Policy Changes
We reserve the right to change this Privacy Policy at any time and we will post notice of any such changes on our Site. Your use of our Site after the effective date constitutes your acceptance of the amended terms and conditions. We reserve the right to apply the amended terms to the information that we have already collected, subject to any legal constraints.

Contact Us
If you have any questions regarding our Privacy Policy, practices, or your use of our Site, please contact us at webmaster@cellobello.org or using the information below:

CelloBello, LLC
P.O. Box 230621
Boston, MA 02123
United States