regulations

Amtrak Charging for Cellos? – by Paul Katz

Amtrak Charging for Cellos? - by Paul Katz The joys of a musical touring career continue! An Amtrak official recently stopped me from boarding a train to Boston in New York's Penn Station, telling me that I must buy a seat for my cello!" I've been traveling Amtrak for 50 years and never once have I had to pay for the cello," I protested. "I don't make the rules, and I don't know what trains you've been riding, but it's on our website, so there is no way you can get on until you get a ticket." The train was leaving in 15 minutes, so what the hell - furious and furiously, I ran to the ticket window and bought a second seat! But later I checked Amtrak's website and discovered [...]

Best Public Response Letters to WestJet Bumping the Cello

I want to thank the 200 or so people who have emailed me in support of my dispute with WestJet Airlines and I apologize if your comments were not used below. Don’t want this blog to be too, too long! Only 1 email was critical of me and I include it below. The responses are worth reading…illuminating, useful…and a couple are  hilarious! -Paul Katz […]

Bumping the Cello: An Exchange Between WestJet’s Robert Barron and Paul Katz

Shortly after my "Airline Nightmare" story appeared in the Boston Globe, WestJet representative Robert Barron wrote a letter of explanation to the Globe.  It is reprinted here, with my personal reactions injected. – PK Robert Barron - West Jet Customer Service Agent: First of all, I'd like to say to Mr. Katz that I'm sorry he had such an unpleasant experience flying with us. All of us at WestJet are very proud of our company and its caring culture so we take it personally when we hear people are unhappy with us. The second-last thing I would want to do is cause a guest any upset, but the very last thing I want to do is to jeopardize anyone's safety. While many airlines do permit musical instruments to fly in the cabin, [...]

NPR Podcast of Paul Katz Interview: Skies Less-Than Friendly When Packing A Cello

Reprinted from NPR - National Public Radio Paul Katz bought two tickets — one for himself and one for his cello — in the cabin of a flight from Calgary to Los Angeles. But the captain told him his centuries-old cello had to fly as checked baggage. After an agonizing flight, Katz cried when the captain returned his cello, unharmed. Listen to the Podcast on National Public Radio TRANSCRIPT Copyright © 2012 National Public Radio. For personal, noncommercial use only. See Terms of Use. For other uses, prior permission required. NEAL CONAN, HOST: On a flight from Calgary to Los Angeles, cellist Paul Katz did everything right. He bought two tickets: one for him, one for his instrument, just the same as thousands of flights before. When he showed up [...]

Flying with Your Cello? Print the FAA Passenger’s Bill of Rights to Carry With You

WHEN TRAVELING WITH AN INSTRUMENT, BE SURE TO PRINT THE FOLLOWING  PASSENGER’S BILL OF RIGHTS  AND CARRY IT WITH YOU! DOWNLOAD PDF The United States’ FAA Air Transportation Modernization and Safety Improvement Act – SEC. 403 § 41724, adopted by the US Congress on 6 February 2012: H.R.658 – FAA Reauthorization and Reform Act of 2011 SEC. 403. MUSICAL INSTRUMENTS. (a) In General- Subchapter I of chapter 417 is amended by adding at the end the following: ‘Sec. 41724. Musical instruments […]

Cello Is My Co-Pilot (Part 1) — by Jeffrey Zeigler

Several years back I was flying out of the Dallas-Fort Worth Airport. My cello was strapped into the seat next to me and I was ready to go. Lost in my own thoughts, a flight attendant leaned over and asked me very nicely if I was flying with an oboe. Now, I have flown a great deal with my cello over the years and have conditioned myself to be ready for whatever excuses the flight attendant brings in order to hassle me. But I had never ever heard of a cello being confused with an oboe! In complete shock, my only reaction was a nervous laugh. It was right then that I realized that she was actually quite serious and I immediately apologized. But honestly, where had she thought up [...]